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Integrated logistics and Logistical competency
Integrated Logistics - every function should be combined and see its importance.It is a process through which all the logistics departments that earlier operated as silos are brought together as a seamless function . It helps to achieve efficiencies in time as well as cost. Coordination is the key to integrated.
Types -
Physical flow - Material handling , delivery , packaging , receiving , inventory management
Information flow - Forecast, follow up , production planning, procurement planning , prep of shipment
Administrative flow- order processing , monitoring delivery , scheduling , monitoring payments .
2 objectives of logistics -
1. To minimise overall logistics costs
2. To provide better services to customers
Logistical competency - It is the assessment of firms capability to provide improved customer service at the lowest possible cost. The 3 Cs Model of logistic competency include -
-Customer --to whom we are aiming to persuade
-Company --Where we manufacture product to satisfy customer
-Competitor --One who try to persuade same customer to whom we are aiming at
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